Shipping Policy

At KAGEFORGE5, we ship collectible katana, accessories, and custom orders with care.

Processing Time

Orders are typically processed within 1-3 business days, excluding weekends and public holidays. Processing may take longer during new releases, promotions, or peak order periods.

Shipping Methods

We use trusted carriers based on destination and package type. Tracking information will be provided by email when available.

Delivery Time

Delivery times vary by region, carrier, and customs clearance. Estimated delivery dates are not guaranteed and may change after dispatch.

International Shipping

We may ship to supported international destinations. Some products may be subject to local import restrictions, age limits, or customs review depending on your country.

Customs and Duties

Import duties, taxes, brokerage fees, and customs charges are the responsibility of the customer unless stated otherwise at checkout.

Split Shipments

If your order includes multiple items, they may ship separately depending on product type, stock location, or fulfillment timing.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us at support@kageforge5.com with your order number and photos if possible.