Refund Process

How refunds work

Once a return is approved, we review the item after it arrives back to us and then process the refund according to the policy that applies to the order.

Timing

Refund timing can vary by payment provider. The total time depends on when the return is received and when your bank releases the funds.

What helps

• Order number
• Photos if the item arrived damaged
• Clear reason for the request

See Refund Policy and Contact Us.